How Authentic Is Your Company Brand? | PENNInk Productions
Brand authenticity is something that we seem to hear about a lot these days, to the extent that you may have initially dismissed it as a bit of a buzzword – something that isn’t necessarily very important, or that you lack the time to think about in the running of your business. However, it is also important to appreciate that how your organisation presents itself online is far from a frivolous matter. Being authentic is key to reassuring potential and current customers that you are what you claim to be – that your stated values and principles are backed up by your actual actions and how your business lives and breathes every day. Authenticity, then, is crucial for building trust among your target customers, and as a consequence, a steady and loyal following of people who know you mean what you say and say what you mean. But what else do you need to know about presenting your brand authentically? Is authenticity basically just about being yourself? Ask this question to a...